BACKGROUND OF THE PROJECT
The Asian Productivity Organization (APO) implemented the Training Course on the Development of Productivity Practitioners: Basic (DPP: Basic) to address the need of National Productivity Organizations (NPOs) in developing qualified productivity practitioners. Through the DPP: Basic, the training participants were able to gain basic fundamental knowledge on productivity which will help them in implementing productivity improvement programs in the organizations they work with.
The overall course objective was to prepare productivity practitioners to become trainers, consultants, and promoters of Productivity and Quality (P&Q) improvement programs. At the end of the course, participants were able to:
1) Promote productivity among organizations;
2) Prepare and deliver training programs on basic productivity tools and techniques;
3) Conduct technical assistance or consultancy services on productivity in assigned organizations; and,
4) Develop and implement action plans for the application of productivity techniques in the participants’ own countries.
OBJECTIVES FOR PARTICIPATION
The training course is significantly aligned with the career plans of Ms. Manalastas in the Development Academy of the Philippines (DAP). As an Associate Project Officer deputized at the Center for Quality and Competitiveness-Agriculture Productivity Enhancement Division (CQC-AgriPED), she is primarily involved in the implementation, dissemination and promotion of productivity improvement approaches in the agriculture sector. She expected to gain knowledge on basic productivity concepts, principles, approaches, and tools which she can apply in the agriculture sector.
PROFILE OF PARTICIPANTS
There were a total number of twenty-two (22) participants, composed of eighteen (18) foreign participants and four (4) Filipino participants. The participants came from thirteen (13) APO-member countries and work at their respective NPOs.
The four (4) Filipino participants work at DAP; where two (2) are Associate Project Officers at the CQC, one (1) participant is an Associate Project Officer at the Center for Governance and the other one (1) is a Learning Manager at the Graduate School of Public and Development Management of DAP.
SCOPE, CONTENT AND METHODOLOGY
The course was designed on the major competencies of productivity practitioners as trainers, consultants, and promoters of productivity and quality improvement. It comprises four (4) major modules:
1) Module I: Understanding Productivity Concepts;
2) Module II: Productivity Tools and Techniques;
3) Module III: Competencies as a Productivity Practitioner;
4) Module IV: Productivity and Quality Action Plans.
In general, the course was conducted using the following methods:
a. A pre-training survey to assess the level of competency of the selected participants;
b. Pre- and post-assessment tests;
c. Classroom lectures;
d. Group exercises and discussions;
e. Observational site visits;
f. In-plant practice;
j. Assessments; and,
k. Action plans.
OUTCOMES AND EVALUATION
The benefits acquired by Ms. Manalastas in participating in the DPP: Basic were the opportunities to gain knowledge on productivity concepts, principles, approaches, and tools and also to apply the knowledge gained through an in-plant practice. The expectations of Ms. Manalastas in participating in the DPP: Basic were exceeded. The knowledge and skills she gained from the program will greatly help her in improving her competence and confidence in conducting training-workshops and providing technical assistance on P&Q improvement programs in the agriculture sector.
Through the well planned and executed course design, knowledgeable resource persons, effective presentations, and competent project team, the overall course objective to prepare productivity practitioners to become trainers, consultants, and promoters of P&Q improvement programs was met.
RECOMMENDATIONS AND ACTION STEPS
The participants were very satisfied with the implementation of the DPP: Basic. They greatly appreciated the knowledge and skills they gained. They were excited to apply their learning and hoping for the full support of their own organizations in implementing their action plans. The implementation of their action plans will definitely generate multiplier effect.
The NPOs should have a strong basic P&Q foundation and should aim for Business Excellence. NPOs should be the forefront of P&Q improvement programs and be able to exemplify them by walking the talk. They need to demonstrate the P&Q programs in their own units in order to gain more authority in disseminating their P&Q programs to their clients.
The Philippine Government has initiatives in pursuing Business Excellence but it is not yet strongly encouraged in the public sector. There is a big opportunity for the DAP to support the direction of the government but in order to do so, more productivity practitioners are needed. To develop more qualified productivity practitioners particularly in the public sector, the DAP should provide regular P&Q programs or public offerings other than the DPP: Basic Course.
Associate Project Officer
Center for Quality and Competitiveness
Development Academy of the Philippines