Report: Management Consultancy with Special Focus on Green Productivity Training, July 27-August 5, 2015, Fiji

Class photo of APO delegates

Class photo of APO delegates

The Asian Productivity Organization (APO) in collaboration with the Japan Productivity Center (JPC) has organized training courses on management consultancy-related topics since 1964 as one of its core courses. Since 2009, the training courses have focused on SMEs, which is one of the three strategic directions of the APO. The 2013 training course shifted the focus to support another strategic direction, promoting Green Productivity. This focus is continued in the 2015 training course in Fiji.

GP is a strategy for enhancing productivity and environmental performance for overall socioeconomic development. It involves the application of appropriate productivity and environmental management tools, techniques, and technologies to reduce the environmental impact of an organization’s activities, goods, and services. The APO has been in the forefront in promoting this strategy in member countries for two decades.

Emphasis in the training course is placed on the framework of management consultancy and GP applications, particularly how to utilize raw materials and other resources effectively and to minimize waste from processes. It will enhance the competency of consultants of NPOs or similar institutions in the area of management consultancy with GP applications.

OBJECTIVES

At the end of the training course, the participants were expected to have acquired the:

a) knowledge and skills necessary to help them apply GP in their consultancy service;
b) ability to develop an action plan for implementing GP activities at the client’s organization; and
c) ability to implement practical, cost-effective solutions to enhance productivity and ultimately sustain growth.

OBJECTIVE FOR PARTICIPATION

The topics covered by this course will greatly help in all aspects of my work. My main function as Project Officer of the Development Academy of the Philippines is handling/managing projects, i.e. design programs and courses, provide lectures and training, assist in consulting for management systems and programs that aim to improve productivity and quality of the public sector. After my attendance of the DPP: Basic Program, my involvement as technical consultant for the installation of QMS (Quality Management System) has greatly increased. Thus, learning more of advanced productivity and quality improvement approaches, specifically Green Productivity will surely improve my technical skills in providing consulting work to government agencies.

Practical applications and integration of the concepts, principles, and methodologies of Green Productivity will be helpful in the technical assistance and system improvements DAP provide to government organizations. Specifically, the QMS being installed in government hospitals will be more valuable if GP strategies are integrated.

As a lecturer and resource person, this course will undoubtedly augment my skills and knowledge in productivity and quality improvement approaches as i am continuously involved in the promotion and installation of productivity improvement programs in the public sector.

PROFILE OF PARTICIPANTS

There were 24 participants from 16 countries, distributed as follows: Bangladesh (2), Cambodia, Republic of China, Fiji (6), Iran (2), India (1), Indonesia (1), Republic of Korea (1), Malaysia (1), Mongolia (1), Nepal (1), Pakistan (1), Philippines (1), Sri Lanka (2), Thailand (1), Vietnam (2);

TRC on MC on GP 2, 2015
SCOPE, CONTENT, METHODOLOGY

Resource Persons and Topics

Mr. KD Bhardwaj, Senior Program Officer
Asian Productivity Organization

– “Introduction on APO and GP”

Mr. George Wong
Managing Director and Principal Consultant
Hoclink Systems and Services Pte., Ltd, Singapore

– “Introduction to the Course”
– “Overview of Management Consultancy”
– “The Consulting Framework and Process”
– “Management Consulting Skills”
– “Consultancy Project Management”
– “Management Consultancy Case Study”
– “Proposal Writing”

Mr. Bankin Bhatt
CMD, Bisman Fintech Private Limited, India

– “GP Program and Concepts”
– “Green Productivity Methodology”
– “Green Productivity Tools and Techniques”
– “GP Proposal Writing”
– “GP Project Implementation”

Mr. Hiroshi Tachikawa
Technical MFCA Expert for Japan
Secretary-General, MFCA Forum, Japan

– “Material Flow Cost Accounting (MFCA) Concepts, Practice and Impacts”
– “Implementation Steps and Overview of MFCA Standard ISO 14051”

Country Presentations

There were 24 presentations for the Individual Report of participants where the following topics were covered:

Case of Eastern Tubes Limited, Bangladesh
Case of Thai Green Label Scheme, Thailand
Case of Deenside Tea Factory, Sri Lanka
Case of Koperasi Bangun Karya, Indonesia
Case of New Power Plasma, Korea
Case of Fiji Electric Authority, Fiji
Case of Nitto Jokaso Vietnam Ltd., Vietnam
Case of M/S Sanvijay Rolling and Engineering Ltd., India
Case of BUJ, Malaysia
Case of ALFA Ltd., Fiji
Case of Nestle, Iran
Case of STARCO FAN, Pakistan
Case of Ministry of Employment Productivity and Industrial Relations, Fiji
Case of Electroplating Industry, ROC
Case of Fijifish Marketing Limited Group, Fiji
Case of Gungervaa Ltd., Mongolia
Case of BlueScope Steel Fiji, Fiji
Case of HAMKO Leather and Footwear Ltd., Bangladesh
Case of Tabriz Petrocheical Company, Iran
Case of Dung Quat Brewery Factor, Vietnam
Case of Western Visayas Medical Center, Philippines
Case of TUV Rheinland, Cambodia
Case of Earl’s Regency, Sri Lanka

TRC on MC on GP 3, 2015
OUTCOMES AND EVALUATION

The 10-day program was divided into 4 parts: Management Consultancy, Green Productivity, MFCA, and Case Study.

The discussion on Management Consultancy was comprehensive enough to cover the basic concepts and principles, necessary attributes of consultants, and the Plan-Do-Check-Act aspects of consulting work. Additional knowledge on how to effectively conduct oneself during consulting work is of great value for the participants. Effective way of writing proposals, tools and techniques for effective assessment or diagnosis of client organization, and evaluation of the project implementation are some of the topics that have great impact to most of the participants. Mr. George Wong generally exemplified a good example as he was able to show his creativity, analytical, presentation and communication skills during the delivery of the course.

The lecture on Green Productivity provided a thorough discussion on GP conceps and principles, tools and techniques, and methodology. Wide variety of examples on different sectors were provided by Mr. Bankin Bhatt. It was an interesting topic for all participants especially that most were hearing the GP for the first time. Integrating GP in other management systems was also the highlight of the discussion.

The workshop and lecture on MFCA was quite a technical discussion but was an interesting topic for most of the participants. Calculation of wastes in kilogram and currency made the participants realize the importance of showing data and values to clients to encourage them in implementing productivity improvement programs. Mr. Hiroshi Tachikawa was an expert on the subject matter and even made the technical concepts easier to understand.

TRC on MC on GP 4, 2015
The Consulting Case Study on GP was the highlight of the 10-day course. The participants were given the opportunity to apply the concepts, principles, techniques and methodologies learned on the three major topics. Three companies on three different sectors were selected for the case study, namely, hotel, education and manufacturing. Most participants were able to identify good practices and opportunities for improvement on areas of green productivity. Report presentation to the company officers and staff was also a challenging part as participants were expected to provide value-adding assessment and consulting proposal to the companies.

RECOMMENDATION AND ACTION STEPS

Generally, the experience in this training was very rewarding. The learnings from foreign speakers and consulting case study on GP were all valuable to me as a productivity practitioner. The new knowledge and skills acquired on management consultancy and green productivity will be part of my discussions as lecturer and consultant on ISO 9001 QMS and new productivity and quality improvement tools and techniques may even be suggested to clients, as appropriate. The DAP should continuously send participants to these kinds of training so that green productivity will be greatly advocated and practiced in the Philippines.

TRC on MC on GP 5, 2015
The DAP should also introduce green productivity or environmental management system in the government sector, especially in agencies that pose high risks on environment, such as DOST, hospitals, DPWH, etc. Otherwise, green productivity may be seriously integrated to the QMS to reduce wastes in government operations and prevent harmful impacts to the environment.

My action plan for this training is to integrate the learnings on management consultancy and green productivity in QMS lectures and consulting projects. I may also be considered as part of pool of resource speakers on the said subject.

SUBMITTED BY

RACQUEL M. BARBECHO
Project Officer III
Center for Quality and Competitiveness
Development Academy of the Philippines

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