Report: Strengthening of Institutions Offering Productivity Courses Workshop, May 16-19, 2016, Indonesia

Group Photo during Opening Ceremonies

Group Photo during Opening Ceremonies

The workshop is designed to bring together representatives of education-based and training institutions of APO member countries to discuss ways that will strengthen their operations and enhance/strengthen their curricula and training courses on productivity initiatives as well as explore possible collaborations among institutions that offer productivity education and training with NPOs to expand the pool of productivity practitioners in the region. It aims to: 1) examine productivity courses offered by institutions including their impact and contribution to expanding the pool of productivity practitioners at the national level; 2) review the significance and relevance of productivity courses offered by institutions; and 3) identify potential new courses on productivity that institutions could offer as part of continuing education and training programs.


M. Ignacio, TESDA Womens Center

“The project is relevant to my current work because the learning that will be acquired from the project will contribute in the enhancement of the TWC’s Life Long Learning Programs designed for our trainees. It is also expected that the learning from the project would develop the capacity of TWC to develop and design productivity programs that would benefit our women trainees to be qualified and competitive in the 21st century Filipino workforce.

My attendance to this workshop is also a good opportunity to develop partnerships and sharing of good practices between and among the pool of productivity practitioners. I strongly believe that my attendance to this project will gain unique and beneficial opportunities to participate in a wealth of enlightening and innovative productivity educational programs.”

M. Ferenal, Southville International School and Colleges

• To share our practices as an educational institution offering productivity courses and programs;
• To learn the best practices of the other countries on how they achieve productivity through their educational institutions;
• To learn how the NPOs of other countries collaborate/support educational institutions offering productivity courses/programs;
• To upgrade my knowledge on the new trends in productivity through the resource persons who are experts in productivity.

APO WSP on IOPC, 2016 4


There were 21 participants (8 females and 13 males) coming from 15 APO member countries, namely, Bangladesh, Cambodia, Republic of China, Fiji, India, Iran, Indonesia, Korea, Lao PDR, Mongolia, Pakistan, Philippines, Sri Lanka, Thailand, and Vietnam. There were 2 Filipino participants.

Dr. Marl Ferenal, President of Southville International Schools and Colleges

Dr. Marl Ferenal, President of Southville International Schools and Colleges



• Role of institutions in Human capital development and enhancing national productivity;
• Reviewing and strengthening of curriculum development of productivity education and training courses;
• Outreach strategy for industry in productivity education and training programs;
• Ensuring quality productivity education and training programs;
• Evaluating and improving a productivity education and training course/program;
• Linking the National Competency Standards in Indonesia to productivity education and training programs;

Some key inputs delivered by the resource speakers:

• Involving the partner companies in the OJT/internship of students so that they can have real-life productivity project aside from mere exposure to the nuances of the job;
• Enhancing TQM classes by organizing workshops and inviting experts recommended by DAP as resource speakers;
• Developing human capital is a key role of educational institutions. The aim should be to create a workforce that has a productivity mindset as this would result to our nation’s competitiveness;
• Effectiveness of training can be better achieved if the institution complies with ISO 29990:2010 standards;

Visit at Trilogi University

Visit at Trilogi University

The site visit to two universities were able to benchmark on how they implement productivity. One university had a program to find ways to make waste useful. The other university showed how productivity can expand to innovation and entrepreneurship.


M. Ignacio, TESDA Womens Center

Key take-aways

• Investing in human capital is the ultimate intangible asset in any educational institution for sustainable and inclusive economic growth;
• Education, training and lifelong learning promote a virtuous circle of higher productivity, more employment of better quality, income growth and development. It is important to have an effective skills development system to sustain productivity growth which can be translated into more and better jobs;
• Role of industry, government and workers and conducting social dialogue are very important in designing and implementing training policies and programs that would be appropriate for the situation;
• We should put in mind always that in designing curriculum of productivity courses/programs, the objective has to be towards the development of the 21st Century Workforce in order to address the productivity challenges;
• Benchmarking of best practices from successful institutions and establishing strong collaborations are effective productivity tools in improving productivity education and training courses/programs;
• Expanding international accreditation (e.g. ISO 29990) should be pursued to sustain total quality management.

M. Ferenal, Southville International School and Colleges

Key take-aways

• Educational Institutions are key to developing the Human Capital to make the country’s workforce competitive;
• Internship and seminar/workshop can enhance the students’ acquisition of skill in productivity;
• ISO 29990:2010 can make training programs more effective;
• Productivity is not limited to increasing output with less input, but one university demonstrated how productivity expanded its scope to include Innovation and Entrepreneurship.


M. Ignacio, TESDA Women’s Center

“Overall, I think the program objectives were met and the workshop was delivered and facilitated effectively and efficiently. All resource persons were highly competent in terms of knowledge and skills. They were very professional and have observed sensitivity all through out the sessions. The choice of institutions to be visited were very relevant to the course.”

M. Ferenal, Southville International Schools and Colleges

“The participants recommended the workshop as it achieved the objective of strengthening institutions offering productivity courses and programs. The sharing of the different countries was fruitful especially to countries where productivity is not as mature as Philippines, India, Singapore and Taiwan.”



• Strengthening the networking ~ maintaining the communication with the respective NPOs;
• Keep updating the latest Productivity courses by receiving information from various sources: APO, NPOs, Intel’ Agencies, NGOs, etc.;
• Deliver course contents/ productivity-related resource materials to target audiences: local community (SMEs, etc); and
• Promotion and marketing of the programme.


M. Ignacio, TESDA Womens Center

“I recommend to Philippine NPO to consider gender mainstreaming and women empowerment as effective strategies and/or approaches to be considered in the Productivity Improvement Framework.”

Possible Action Steps to be taken by Philippine NPO:

• Dispatch NPO experts (trainers) to provide training: Training-of-trainer program;
• Build official cooperation between the NPO and the institution;
• Forge Official agreement and/or Memorandum of Understanding (MOU);
• Request NPOs to provide technical assistance: course design, development, review, redesign, etc. course evaluation;
• Propose project plan for financial support from the NPOs;
• Collaboration with other institutions locally and regionally in focusing on strengthening Productivity-related courses/programs.

M. Ferenal, Southville International Schools and Colleges

“The Development Academy of the Philippines (DAP) to continue to support the higher education institutions of the Philippines in embracing productivity, not just for the sake of complying with the CHED Memorandum Order, but to seriously embrace the principles and discipline of productivity. DAP to provide resource speakers on Green Productivity and Six Sigma to the academe so that instructors teaching productivity will have better knowledge and skill on what they are teaching.”


M. Ignacio, TESDA Womens Center

1. Organize a re-echo seminar to TWC personnel on Enhancing Productivity in the Workplace.
2. Work on getting the buy in of NPO Philippines to organize more training activities and programs that would promote gender and development and women empowerment (e.g. Greening Gender Responsive Value Chain Analysis of Women Micro Enterprises)

a. Provide technical assistance in the planning and designing of the training course
b. Facilitate the link up of NPO Philippines with National GAD Resource Pool and collaboration with the Philippine on Women (PCW) and Department of Trade and Industry (DTI)

3. Conduct benchmarking activities with Southville International School and Colleges (SISC) about their best practices in Learning Institute Program (LIP) and international accreditation

a. Consultation meetings with SISC;
b. Plan benchmarking activity with TWC Unit Heads;
c. Site visit and orientation;

M. Ferenal, Southville International Schools and Colleges

1. Adopt a procedure for the review of the Productivity Course in Business education so that we can include inputs from productivity experts, conduct workshops instead of the regular semester schedule, enhance assessment of students by using Rubrics following the Outcomes Based Teaching and Learning (OBTL) methods.

2. Develop a training program for employees on Six Sigma and integrate this with the existing TQM QC program so that the succeeding initiatives of employees will focus more on eliminating waste and non-value adding activities.

3. Apply for ISO 29990 certification to improve the effectiveness of our internal training capabilities in accordance with Knowledge Management.

4. Organize a seminar for the Consortium of the South Schools on Green Productivity in coordination with DAP.


TESDA Women’s Center

Southville International Schools and Colleges


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